Terms & Fees
Terms & Fees
How engagements, payments and cancellations work.
Engagement options
There is no planning fee. We are paid by commission from the hotels, villas, yachts and suppliers we book, so the price in your proposal is the price you pay.
Proposals
Each proposal lists what is included, what is extra, who provides each service, and the payment schedule.
Payments
Milestones follow supplier deposit dates. Your planner sends a secure payment request for each instalment, or bank details for a transfer. We accept EUR and USD, by bank transfer or a secure card payment link.
Cancellations and changes
Each supplier's cancellation and change terms apply. Your proposal shows them for every service before you book, so you know what each deposit commits you to.
Package travel
Where a booking is a package under EU package-travel rules, a licensed partner travel agency acts as the organiser and provides the required protection. Your proposal says when this applies.